Privacy Policy & Terms of Use

Privacy Policy for Jaziento

Last Updated: October 26, 2026

At Jaziento (“we,” “our,” or “us”), we believe that your short-term rental operational data, financial records, and guest information belong to you. We built Jaziento to be local-first and privacy-first. This Privacy Policy explains how our software and website handle information, and how the software is designed to keep your records on your own device rather than on our servers.

1. Our Core Principle: Your Records Stay on Your Device

Unlike traditional cloud-based software or SaaS platforms, Jaziento is designed to run client-side, within your web browser.

• Account information only: Apart from the items in the box above, we do not intentionally store anything else about you on our servers, and passwords are not kept as plain text. To sign up or log in, use the same email address you used to make your purchase.
• We do not collect or store your business data: All property details, financial transactions, P&L rollups, Schedule E tax categories, and guest logs entered into Jaziento remain locally on your device (via browser local storage or your own manual file management).
• Your records are not sent to us: Apart from the account information above, we do not maintain cloud databases or centralized repositories containing your portfolio information. The software is designed not to upload your records, so we are not able to view, access, audit, or share them.

2. No Third-Party Financial or Banking Integrations

Jaziento deliberately avoids cloud-based bank-linking services and external data scrapers.

• Your financial tracking is managed locally through imported records, manual entry, or structured files.
• Because the software does not connect to your bank or to third-party data pipelines, and we never ask for your bank login, your bank credentials are not shared through our software.

3. Native JSON Backups and User Data Control

You own your data and decide when to export it:

• Local Backups: Jaziento provides native JSON backup and restore controls, allowing you to export your database directly to your local machine in seconds.
• Data Deletion: Because your data lives locally in your browser or on your personal device, clearing your browser cache or deleting your local backup files removes your data from that environment. We do not keep a copy of your records, so we cannot restore them for you. Copies you exported yourself, or that exist in your own device or cloud backups, stay until you delete them. Your account information (email address and password) is separate and is not affected by clearing your browser.

4. Website Visitors & Direct Communications

If you visit our informational website, send us a message, download our guides, or purchase a lifetime software license via our digital fulfillment partner (Gumroad):

• Contact Form and Email: If you send a message through the contact form on our About page, we receive the name, email address, topic, and message you type in. It is delivered to us by email through our website host. We use it to reply to you and to handle your request. Please do not include passwords, card numbers, bank details, or tax ID numbers in a message. If you email us at support@jaziento.com, we receive whatever you send.
• Transaction Data: Payment processing and license delivery are handled by Gumroad, which has its own privacy policy. We do not collect, process, or store your credit card numbers or banking details on our website; we only receive basic transaction confirmation and email details necessary to fulfill your lifetime software access.
• Website Tracking: We do not intentionally use tracking pixels, third-party cookies, or analytics scripts on our website. Our website host and Gumroad may collect their own routine technical logs (such as IP addresses) under their own policies.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect product enhancements, legal updates, or changes in our software structure. Any updates will be posted directly on this page with a revised “Last Updated” date.

6. Contact Us

If you have any questions, security inquiries, or feedback regarding this Privacy Policy or our local-first software architecture, please reach out to us at:

Email: support@jaziento.com

Terms of Use for Jaziento

Last Updated: October 26, 2026

Welcome to Jaziento. These Terms of Use (“Terms”) govern your access to and use of the Jaziento website, digital guides, and client-side proptech software suites (including the Single-Property Host Starter Kit, the Multi-Property Operations & Tax Command Suite, and the Local Concierge & Amenity Suite). By purchasing, downloading, or using Jaziento, you agree to be bound by these Terms.

1. Software License & Lifetime Access Model

• Lifetime Access: Jaziento operates on a one-time purchase, lifetime-access model. Upon successful completion of your purchase via our digital fulfillment partner (Gumroad), you are granted a non-exclusive, non-transferable, perpetual license to use the software suite for your personal or commercial short-term rental operations. To sign up or log in, use the same email address you used to make your purchase.
• No Monthly Subscriptions: Your one-time fee grants permanent access to the purchased version of the software without recurring SaaS subscription charges.
• User Restrictions: You may not resell, redistribute, sublicense, reverse-engineer, or commercially mass-exploit the Jaziento software codebase or template files.

2. Local-First Architecture & Data Responsibility

• Client-Side Storage: Jaziento is a local-first software application. It keeps your records in your web browser and on your local device. Logging in and checking your license key use our servers, as described in the Privacy Policy.
• User Data Backup Obligation: Because we do not maintain external cloud databases or server-side backups of your financial records, portfolio details, or guest lists, you are solely responsible for maintaining regular local JSON backups of your data. Jaziento is not liable for any data loss resulting from browser cache clearings, device failures, or failure to export local backup files.

3. Financial, Tax, and Operational Disclaimer

• No Professional Tax or Legal Advice: Jaziento provides software tools, bookkeeping layouts, and profit/loss templates designed to assist short-term rental hosts in organizing operational data (such as Schedule E categorization). Jaziento is a software company. We are not accountants, CPAs, enrolled agents, tax preparers, or attorneys, and Jaziento and its creators do not provide legal, tax, accounting, or financial advice. Our website, guides, examples, sample data, and support replies are general information only and are not a substitute for professional advice.
• Suggestions, Not a Complete List: Expense categories, report layouts, checklists, examples, and sample numbers in the software and on this site are suggestions to help you organize your records. They may not be complete, may not cover every rule or situation, and may not reflect the latest changes. We recommend you confirm what applies to you, as appropriate, with a qualified tax professional.
• User Verification: Hosts are solely responsible for verifying the accuracy of their financial records, tax calculations, and regulatory compliance. Always consult a licensed certified public accountant (CPA) or legal professional regarding your specific tax filing obligations.

4. Payments, Refunds & Returns (Gumroad)

• 7-day money-back guarantee: Every Jaziento tool (the Starter Kit, the Command Suite, and the Concierge Suite) comes with a 7-day money-back guarantee, counted from the date of purchase.
• Each purchase is covered: The guarantee applies to every product you buy and every purchase you make. If you buy more than one tool, or the same tool more than once, each purchase has its own 7 days, and you can ask for a refund on any or all of them.
• Access ends when you are refunded: Once your funds are returned, your access to the tool ends immediately. Your records are kept in your own browser, so export a JSON backup before you ask for a refund if you want to keep a copy.
• Handled by Gumroad: Purchases are processed by our digital fulfillment partner, Gumroad, an independent third party. Your purchase is also subject to Gumroad’s own terms and policies.
• Not responsible for Gumroad’s processing: To the maximum extent permitted by applicable law, Jaziento is not responsible for how Gumroad processes payments, chargebacks, or taxes and fees, or for any errors, delays, or outages in Gumroad’s service.
• How to request a refund: Email support@jaziento.com within 7 days of purchase. The same address is the place for questions about a charge or a receipt.

5. Third-Party Platforms and Services

Any reference to or integration with third-party platforms (such as booking platforms or digital service providers) is for operational context only. Jaziento is an independent proptech tool and is not officially affiliated, endorsed, or partnered with any external booking channel unless explicitly stated.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Jaziento and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of rental revenue, data corruption, or business interruption—arising out of or related to your use of the software.

7. Software and Content Provided “As Is”

To the maximum extent permitted by applicable law, the Jaziento software, website, guides, and templates are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including any warranty that they will be complete, accurate, current, error-free, uninterrupted, or suited to your particular purpose. Features, categories, and content may change over time.

8. Guidebook and Safety Content

• You write and check your own guide: In the Local Concierge & Amenity Suite, you decide what goes into your guest guide, including Wi-Fi details, house rules, local recommendations, and any emergency or safety information. You are responsible for keeping it accurate and up to date, and for checking third-party details such as business hours, addresses, and phone numbers.
• Not a safety service: The guide is an information tool. It is not a substitute for emergency services, safety equipment, or local legal requirements. In an emergency, guests should contact local emergency services.
• Local rules: You are responsible for following the short-term rental, licensing, tax, and safety rules that apply to your property.

9. Testimonials and Beta Feedback

Reviews on this site are the individual opinions of beta testers, shared with their permission. They are not guarantees, and your experience may differ. Testers may have received early or free access to the software. Feedback you send us may be used to improve the software, and we will not publish your name or words as a testimonial without your permission.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules.

11. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Continued use of the Jaziento website or software following any modifications constitutes your formal acceptance of the updated Terms.

12. Contact Information

If you have questions regarding these Terms of Use or require software support, please reach out to us at:

Email: support@jaziento.com